Name: Jean M. Greatbatch
Organization:
Jean Greatbatch & Associates, Workplace & Organizational Conflict Resolution
Address:
Suite 373, 3495 Cambie Street
Vancouver
BC V5Z 4R3 |
Tel: (604) 551-6775
Fax: (604) 879-6608
Email: jean_greatbatch@telus.net
Website: n/a |
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Calendar Last Updated: 22 Aug 10
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Click your preferred date to send our office a Date Request form.
All such requests will go to
Jean Greatbatch's scheduling staff
(jean_greatbatch@telus.net)
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Case Experience (Civil):
Employment, Labour Relations, Multi-Party / Complex, Disabilities, Non-Profit Organizations, Education, First Nations, Schools & Universities, Sexual Orientation, Harassment, Small Claims Court, Hospitals/Health Industry, Health Care/Disputes, Human Rights/Discrimination, Workers Compensation
Education:
Osgoode Hall Law School, Master of Law (ADR) Candidate
University of Toronto, Bachelor of Arts (Social Anthropology)
Ministry of Advanced Education - Provincial Instructor Diploma
Continuing Legal Education Program, Justice Institute, and B.C. Attorney General - Advanced Mediation, Court Mediation Practicum Program
B.C. Ministry of Labour, Arbitrator Development Program
MBTI certification
CHRP certification
Background:
Jean is an organizational culture consultant, mediator and executive adviser with over 25 years experience in dealing with organizational issues as a coach, mediator, investigator, arbitrator, college instructor and union representative. She works with executives, board members, managers, teams, departments, staff members and unions to help them build more collaborative organizations, deal with root causes of conflict and improve relationships.
She provides a full range of services including strategic advice to executives; organizational reviews; conducting cultural and climate assessments; facilitation with groups and teams; conflict resolution system design; mediating disputes; conducting investigations into complaints of bullying or harassment; coaching; training and development. Over the past nine years, Jean has worked with colleges, universities, crown corporations, health care, federal and provincial government departments, transportation, libraries, police forces, community care agencies, national unions and innovative corporations in B.C., Alberta and the Yukon to build more harmonious organizations.
Jean worked as a labour relations practitioner for over 20 years and has front-line experience dealing with workplace and organizational issues. Jean trained in advanced mediation and graduated from the Court Mediation Practicum Program in 1999. She is a Director of the BC Mediator Roster Society and Dispute Resolution Innovation Society, was a contract mediator and investigator for the BC Human Rights Commission and an adjudicator at the Employment Standards Tribunal. Jean completed the Arbitrator Development Program with the Ministry of Labour’s Collective Agreement Arbitration Bureau and is on the B.C. Labour Relations Board list of arbitrators. She is a rostered investigator, mediator and trouble-shooter for the Federal Government, Office of the Police Complaint Commissioner, WorkSafe BC and several B.C. post-secondary institutions. Jean teaches communications, human rights and strategic planning courses.
Jean’s practice is shaped by her belief that solutions lie within people and that her role is to tap into those creative thoughts and draw them out. She is experienced, wise and compassionate. Her experience as a mediator has given her the ability to work with entrenched people and help work through deeply-rooted problems. Her techniques build the trust necessary for people to make changes. Jean’s insight allows her to see organizational problems in their context, define issues clearly and develop systematic approaches. Clients comment on her sensitivity dealing with difficult issues and her ability to create a non-judgmental climate when dealing with conflict. Staff and managers find her bright, thorough, credible and objective. Her reports are well organized and easy to understand. She enjoys working with executives, managers, employees and unions to craft creative yet pragmatic solutions to organizational problems and issues.
Memberships & Affiliations:
Vice-President, B.C. Industrial Relations Association;
Director, B.C. Mediator Roster Society
Director, B.C. Dispute Resolution Innovation Society
Member, B.C Human Resource Management Association;
Member, B.C. Arbitrators' Association.
Languages: English
Practice Commenced: 1999
Rates: Please call for details
Cancellation Fee: Please call for details.
To view arbitration awards as compiled by Lancaster House,
click below
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